Information and Referral
Information and referral helps match individuals with the programs, services and resources they are requesting. Volunteers work with older adults to address their needs.
information and referral
About the Service
Kay’s Place is an information and referral centre that helps connect older adults with the programs, services, and resources they are requesting.
Trained volunteers and staff:
- Provide information about various federal, provincial, municipal, and community programs and services available to older adults.
- Assist with filling out forms.
- Refer you to the other services you may need.
We provide information about and referrals to public, private, and not-for-profit programs and services. However, we do not exclusively endorse any programs or services.
Information
We can assist you with:
Canada Pension Plan (CPP)
BC Bus Pass Program
Disability benefits, including the federal Disability Tax Credit
Old Age Security (OAS)
Fair Pharmacare Plan
And much more
Guaranteed Income Supplement
Medical Services Plan (MSP)
Referral
We can refer you to:
Advocacy services
Family physicians accepting new patients
Mental health services
Elder abuse services
Immigration and settlement services
Dental clinics
Legal services
Other WESN programs and services
And much more
Additional Notes
Volunteers and staff make every effort to ensure confidentiality, and we can meet with members and clients either at the front desk or in private offices. Please don’t hesitate to ask to speak in private. Our volunteers can also speak multiple languages.
For information on housing options and support with finding and maintaining appropriate housing, please see our Housing Navigation service.
For more information, please stop by our Kay’s Place location or contact us at 604-669-7339 or [email protected].
Funded By:
This service is funded by SHINE BC and the City of Vancouver Renter Services Grants.
