The West End Seniors’ Network offers older adults help with filing income tax returns. All income tax returns are filed electronically for free (eligibility criteria apply) by trained and authorized volunteers through the Canada Revenue Agency (CRA) Community Volunteer Income Tax Program (CVITP).
From March to the end of April
During tax season, WESN offers older adults help filing income tax returns, for those with modest income and a simple tax situation only (must meet criteria below). All income tax returns are filed electronically by volunteers that are screened, trained, and authorized through the Canada Revenue Agency (CRA) Community Volunteer Income Tax Program (CVITP).
WESN tax clinic volunteers are happy to help you file a simple income tax return, but do not give tax advice. You may be directed to contact the CRA for tax-related advice.
Please respect staff and volunteers. Rudeness or disrespect of any form will not be tolerated and you may be asked to make alternate tax arrangements. WESN retains the right to refuse service.
Family size and total family income is under:
- 1 person – $35,000
- 2 persons – $45,000
- 3 persons – $47,500
- 4 persons – $50,000
Simple tax situation:
- Employment, pension, or support payment
- Benefits such as Canada Pension Plan (CPP), disability insurance, employment insurance, and social assistance
- Registered retirement savings plans (RRSPs)
- Scholarships, fellowships, bursaries, or grants
- Interest under $1,000
Your tax situation is not simple if you:
- Are self-employed or have employment expenses (exceptions apply)
- Have business income and expenses Have rental income and expenses
- Have interest income over $1,000
- Have capital gains or losses
- Filed for bankruptcy in the tax year (or the year before, if that return has not yet been filed)
- Are completing a tax return for a deceased person
- Have foreign income or property (T1135)
Monday & Thursday 10 am–3 pm
Beginning in March, tax clinic is a drop-off service only. We will not make appointments. Clinic use may be subject to wait times and your patience is appreciated.
The clinic is accessible from the back basement door ONLY
From Nicola Street, proceed through the parking lot to the ground level entrance, accessible for mobility device users. Parking is limited and NOT guaranteed. The tax clinic is not accessible via the front door.
There is no fee, but a suggested $20 donation helps us continue to offer our programs and services.
- Check the criteria (above) to confirm that you meet the clinic eligibility
- Prepare all relevant tax paperwork (i.e., 2021 Notice of Assessment, 2021 TD1 income tax summary if possible, income tax slips and receipts) and place in an envelope.
- Bring picture identification.
- Complete all sections of the WESN Tax Clinic Intake form ahead of time (can be picked up at Barclay Manor, Kay’s Place or downloaded here).
Onsite: use back basement entrance ONLY
- Complete Tax Clinic form if not done already.
- Present form, income tax documents and ID to the tax clinic intake staff.
- You will be provided with an information document to detail next steps.
- Volunteers are assigned your income tax package and assist in the preparation and electronic filing of your return – this may take up to 4 weeks following the time of intake drop-off
- If the volunteer has questions regarding your taxes they will call you. Please note they may be calling from a blocked number. You must answer or have a functional voicemail system.
- When complete, a member of the WESN team will contact you for pick-up where you will verify and receive your completed return (please bring official ID for verification)
- If there are issues found after your return is submitted, you are responsible for taking corrective measures (call CRA at 1-800-959-8281 or complete and submit an adjustment form to the CRA)