West End Seniors' Network

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Kay’s Place has Peer Support and Housing Navigation services for older adults

January 13, 2022 by backend

Peer Support Information and Q&A

WESN at Kay’s Place has offered a Peer Support service to clients aged 55+ since 2000. In 2020, the Canadian Mental Health Commission recognized our program as providing a high quality of community-based support to older adults.

For the past 10 years, Alan has been training volunteers in the provision of Peer Support for WESN. After selecting a group of Peer Support volunteers, we provide 7 months of training. Modules include learning about human development, completing readings specific to Peer Support practice, written papers and perhaps most importantly, experiential learning and practice sessions with role plays and group discussion. In addition, volunteers obtain skills in the areas of:

  • Gathering family history and conducting a genogram
  • Active listening and asking open-ended questions
  • Goal-setting
  • Gaining familiarity with additional community resources
  • Understanding the developmental life-cycle
  • Creating a safe environment in order to address referral issues such as loss, change, acceptance, self-care, and referral resolution

For individuals experiencing more complex mental health concerns, WESN may not be the appropriate resource. In those situations, we would recommend consulting with professional counselling services that are better suited to the client’s needs.

After a client requests Peer Support, an intake is completed. Within two weeks or less, a meeting is arranged with the client, assigned volunteer and Program Manager before beginning the more formal service of support. Volunteers are supported with group and individual meetings to ensure there is professional guidance during the service.

Ultimately, the volunteer’s objective is to support clients to reach their own solutions to concerns they have expressed.

The feedback for Peer Support has been overwhelmingly positive. Clients have a rich and varied experience and report being comfortable discussing their concerns with another older adult.

Q: What kind of situations or people could benefit from Peer Support?
A: Many of our clients are referred to us because there has been a change that is difficult to reconcile. It could be a loss of a partner, a serious health concern, a problem with a family member, mild depression or anxiety that may be out of the ordinary.

Q: What happens during the intake meeting?
A: The intake allows the coordinator to meet with the client, gather relevant history, review the nature of the expressed concern and to ensure that our service is appropriate for their needs. The intake takes up to one hour and takes place at Kay’s Place in the Denman Mall.

Q: Are Peer Support volunteers professional therapists?
A: Peer Support volunteers come from a variety of educational backgrounds with extensive life experience, however, they are not necessarily professional therapists. All have had training in order to support clients in a specific manner.

Q: What can I expect in the first meeting between the Peer Support worker and myself?
A: Usually, the first session includes taking a client’s family history. This is recorded in the style of a family tree diagram. This serves as a “road map” of the client’s background and helps the worker understand the client more fully. Subsequent meetings focus on the referral reason and/or goals the client would like to achieve during the Peer Support process. We will create a safe and respectful environment during the time spent in session and it is important that the client participates as fully as possible.Throughout the process, a professional boundary is maintained between the client and their Peer Support volunteer. Sessions take place at Kay’s Place at times convenient for both the client and their Peer Support volunteer.

Q: How long does a session last?
A: Session length is one hour.

Q: Will my conversation be kept in confidence?
A: All clients will be asked to sign a consent form that describes confidentiality, which is the cornerstone of trust in the Peer Support relationship. There are exceptions to confidentiality, and this will be discussed during intake. The confidentiality form needs to be signed before sessions can start. Peer Support volunteers may share information with their supervisor, who may advise and provide additional guidance as sessions progress.

Q: Is there any cost to me?
A: Peer Support services are free of charge to members of the West End, Coal Harbour and Yaletown areas.

Q: What happens if after 10 sessions I need more time with my Peer Support worker?
A: If more time is needed to resolve your concern, your Peer Support worker will speak with their supervisor so that an arrangement can be made to have an extension of up to 3 sessions.

Housing Navigation

One of the supportive services provided at Kay’s Place is assistance with housing through our Housing Navigation expert, Susan.

The aim of this program is to provide compassionate, caring and culturally-conscious services to those persons in the West End, Coal Harbour and Yaletown area experiencing housing insecurity. Many of the people who come to our office are experiencing stress associated with their housing, and we understand how trying it can be. Worrying about having secure housing is one of the great stressors that we can experience. Our Housing Navigator will be able to help clients to utilize resources such as housing subsidies like SAFER, which can be daunting for some people to complete on their own.

If you are presently housed but are having difficulty with a “quiet loss of enjoyment” due to other tenants, or if your landlord is not providing adequate repair and/or maintenance, we can advise you on the processes to follow in accordance with provincial housing policies.

We also can provide support and direction should you receive an eviction notice and help with the necessary steps to follow.

Finally, finding housing within the West End, Coal Harbour and Yaletown catchments is what we do best.

To make an appointment, please contact Susan at [email protected] or call 604-669-7339.

Filed Under: Blog

Truth and Reconciliation Resources

September 15, 2021 by backend

Looking for ways to educate yourself and deepen your understanding of reconciliation in everyday actions? WESN team members compiled the following list of actions and resources to support our community’s ongoing learning and reconciliation efforts. Several of these were sourced through the The Gord Downie & Chanie Wenjack Fund (for more information visit here).

Individual and community actions:

  • Visit a local Indigenous organization, Friendship Centre, community group or museum
  • If invited or open to the public, attend local Indigenous cultural events taking place in your community
  • Organize or participate in fundraising and awareness events supporting Indigenous artists, organizations, and community groups
  • Support Indigenous artists and Indigenous owned businesses
  • Learn the land acknowledgment in your region or develop one of your own in consultation with local Indigenous communities.

Everyday actions through media and learning:

Listen to a podcast that explores historic and current lived experiences of Indigenous People in Canada

  • Thunder Bay – Canadaland
  • Our Native Land – Tchadas Leo
  • Coffee with My Ma – Kaniehti:io Horn
  • The Historical Natives – Mackenzie Taylor and Josef Stafford
  • Residential Schools – Historica Canada and hosted by Shaneen Robinson-Desjarlais
  • The Secret Life of Canada – Falen Johnson, Leah Simone Bowen
  • Telling Our Twisted Histories – CBC Podcast hosted by Kaniehti:io Horn
  • Kiwew – CBC Podcast hosted by David A. Robertson
  • Inuit Unikkaangit – CBC Podcast hosted by Mary Powder
  • Pieces – CBC Podcast hosted by Jeremy Ratt

Read a book centering Indigenous stories and experiences

  • Moon of the Crusted Snow – Waubeshig Rice
  • Split Tooth – Tanya Tagaq 
  • Ragged Company – Richard Wagamese
  • Blanket Toss Under Midnight Sun – Paul Seesequasis
  • Code Talker – Cheser Nez
  • From the Ashes: My Story of Being Métis, Homeless, and Finding My Way – Jesse Thistle
  • Clearing the Plains: Disease, Politics of Starvation, and the Loss of Indigenous Life – James Daschuk
  • Unsettling Canada: A National Wake-up Call – Arthur Manuel and Grand Chief Ron Derrickson
  • The Inconvenient Indian – Thomas King
  • The Reconciliation Manifesto: Recovering the Land, Rebuilding the Economy – Arthur Manuel and Grand Chief Ron Derrickson

Watch a movie or documentary that highlights Indigenous perspectives and issues

  • We Were Children – Film by Tim Wolochatiuk
  • Colonization Road – Documentary by Michelle St. John
  • nîpawistamâsowin: We Will Stand Up –Documentary by Tasha Hubbard
  • Jordan River Anderson: The Messenger – Documentary by Alanis Obomsawin
  • Cottagers and Indians – Documentary by Drew Hayden Taylor
  • Elder in the Making – Documentary by Chris Hsiung

Last Updated: 15-Sep-2021

Filed Under: Blog

Seniors Mental Wellness Forum

June 18, 2021 by wesn

Join us, Tuesday, June 29, 6:00PM – 7:30PM for a safe and informative telephone discussion with mental health professionals. WESN is so proud to partner with our local MLA Spencer Chandra Herbert on this important forum.

Register in advance for this FREE event by calling Barclay Manor at 604-669-5051, Spencer Chandra Herbert’s office at 604-660-7307, or online at spencerchandraherbert.ca

Filed Under: Blog

Ice Cream Day for BC Seniors Week!

June 9, 2021 by wesn

Join us on Friday, June 11 from 1:00PM – 3:00PM outside behind Barclay Manor for a scoop of Rain or Shine ice cream!

BC Seniors Week is June 6 – 12 and it’s a week to celebrate older adults!

Note that a 2020-2021 WESN Membership Card must be presented and quantities are limited. Membership can be purchased before or at the event. For information about WESN membership, click here.

See the below poster for more information.

A big thank you to our partner Rain or Shine and our sponsor G&F Financial West End.

Filed Under: Blog

Happiness with connectedness to nature: A sneak peak of findings from the Active and Connected at Home Study

June 2, 2021 by wesn

By Callista Ottoni
PhD Student, University of British Columbia
Twitter: @CallistaAnne

Spring is in full bloom in Vancouver. For many, this is an opportunity to spend more time outside, or get their hands dirty in a garden. Our previous research showed that older adults’ who interact with nature feel good mentally and physically.[1]

Our current research explores how access to outdoor spaces mattered for wellbeing during the first wave of the COVID-19 pandemic. We asked older adults to take photographs of places that helped them feel connected and at ease. We learned that uncrowded green spaces close to home were especially vital during lockdown. Below I share a few ‘preliminary’ findings. WESN members took these photos last spring (2020) as part of the UBC Active and Connected at Home study:

Our participants suggested that connecting with nature helped them feel calm and happy. How have you
connected to nature lately?

WESN is offering a Summer Forest Bathing program that begins on Sunday, June 6. It takes place from 2:00PM – 3:00PM every Sunday through to the end of August. Register at 604-669-5051 or [email protected].

  1. Finlay J, Franke T, McKay H, Sims-Gould J. Therapeutic landscapes and wellbeing in later life:
    Impacts of blue and green spaces for older adults. Health Place. 2015 Jul;34:97-106. doi: 10.1016/j.
    healthplace.2015.05.001. Epub 2015 May 18. PMID: 25982704.

Filed Under: Blog

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Barclay Manor

1447 Barclay Street
Vancouver, BC V6G 1J6
604-669-5051
[email protected]

Clothes and Collectibles

110 – 1030 Denman Street
Vancouver, BC V6G 2M6
604-682-0327

Kay’s Place

118 – 1030 Denman Street
Vancouver, BC V6G 2M6
604-669-7339

© Copyright 2015 West End Seniors' Network · BN: 119292845RR0001

 

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