Life Unlimited supports the health and social connectedness of older adults by providing friendly visiting, check-in phone calls and emails, and grocery shopping and delivery services.
Eligibility
You may be eligible if you are:
- 55 years of age or older
- Currently living in the West End or Coal Harbour neighbourhood of Vancouver (west of Burrard Street to Stanley Park)
- Home-bound, living with a disabling medical condition, and/or socially isolated
All clients must register in advance to receive Life Unlimited services. Eligibility for Life Unlimited services will be determined based on service criteria and capacity, the discretion of WESN, and individual client needs.
Services
Friendly Visiting
Volunteers meet regularly with clients to provide them with an in-person social connection and to help them remain connected to their community. Visits can include meeting at the home of the client to talk, going out for walks or coffee, or other similar activities.
Home visit assessments are required to determine eligibility for this service.
NOTE: This service is on hold during the COVID-19 pandemic.
Check-In Phone Calls and Emails
Volunteers make regular phone calls or send emails to socially isolated clients to provide them with reassurance and friendly conversation. The frequency of service can be tailored to the needs of the client, depending on volunteer availability.
Grocery Shopping and Delivery
Volunteers facilitate the purchase and delivery of groceries for clients who are unable to do their own shopping. Volunteers take grocery orders by phone or email, shop for clients, and arrange for the groceries to be delivered.
This service is free, but clients must pay for their own groceries and a delivery charge may apply.
This service is available on the following days:
| IGA (Burrard and Smithe) | Safeway (Robson St.) | |
| Shopping and Delivery Day | Wednesday | Thursday |
| Ordering | Volunteers call client for list on Tuesdays Client emails their list to [email protected] by 4:00pm Tuesdays | Volunteer calls client for list on Wednesdays. Client emails their list to [email protected] by 4:00pm Wednesdays |
| Payment Method | Cash or Cheque Payment information must be registered with WESN in advance. | Credit Card only Credit Card information must be registered with WESN in advance. |
| Delivery Fees | Free for grocery orders over $50 $10 for grocery orders $49.99 and under $0.15 per paper bag | $8 for all deliveries (minimum order of $35). $0.15 per paper bag |
NOTE: This service is experiencing significant demand during the COVID-19 pandemic. We may not be able to fulfill all service requests at this time.* All credit card information must be registered in advance with the West End Seniors’ Network. It is the responsibility of the client to inform the West End Seniors’ Network of any changes to payment method (e.g., credit card expiry date).
All Life Unlimited services are free, but donations are appreciated. All donations collected help ensure we can offer sustainable services to as many clients as possible.
For more information and to register for Life Unlimited services, please contact Suma Sudhir, Manager of Community Services at our Barclay Manor location at [email protected] or 604-669-5051 x3.
To download a service application form, please click here. To download this form, you will need Adobe Acrobat Reader. If you don’t have this program, you can get it here: http://www.adobe.com/
Life Unlimited is funded by Vancouver Coastal Health.
- Last Updated: 20-Mar-2022