Kay’s Place volunteers provide a friendly welcome and information about various Federal, Provincial and other community programs and services available to seniors. Volunteers can also assist with filling out application forms, finding resources and directing clients to the most appropriate service providers.
In addition to Information and Referral, Kay’s Place offers a small dedicated space where seniors can enjoy a cup of coffee and conversation. We have a small lending library, daily newspapers and all seniors are welcome!
Information and Referral
The information and referral process helps match people with services. The volunteers act as intermediaries, matching the person with the necessary combination of human services that will address the individual’s needs. We provide information and referral to Public, Private and Non-Profit service providers. We do not exclusively endorse any service provider and rely on member and client referrals in sourcing service providers.
Kay’s Place volunteers make every effort to ensure confidentiality. With the recent renovations undergone at Kay’s Place, we now have a second office which volunteers can use to meet with clients in private. Please don’t hesitate to ask to speak in private!
In an ongoing effort to keep Kay’s Place a safe, inclusive space, we kindly ask that all clients, visitors, volunteers and staff respect our Code of Conduct:
- No abusive language (yelling, aggressive statements, profanity)
- No belittling of anyone, present or not
- No gossip
- No bullying
- No physical threats (real or implied)
- No racist, sexist, homophobic or derogatory language of any kind will be tolerated
Watch a short video about what we do!